I.T. Help for Agents & Casting Directors

We provide simple and straightforward solutions and training for Agents, Casting Directors and the entertainment business.

Call 020 7183 4510 for Immediate Help

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Casting Director Support

* Audition Scheduling Software
* Electronically Fillable Forms (NDA’s, CAN’s etc.)
* Secure Video/Self-Tape Hosting Platform
* Plus much more

Specialist Areas of Support We Provide

We can provide support & training for a multitude of industry standard platforms
and hardware including: Apple (iMac, Macbook, Miimac etc), PC, Tagmin, Vimeo, Microsoft Office, email, web design & video editing.

Apple Support

We provide support for iMac, Minimac, Macbook, iPhone, iPad and all other Apple products.

Video Management

We can provide support and training for video editing, self-taping. Vimeo, TagTapes and all other video related issues.

Tagmin Addition/3rd Party Support

We can provide additional 3rd party support and training for Tagmin users including Tagmin for Clients App and Tag Tapes.

Remote Support

We are able to respond promptly to provide remote support for urgent at most times of day or night*.

Microsoft / PC

We have more than 30-years experience of providing PC and Server support.

Email Support

Email support including Microsoft, Google and proprietary systems.

Telephone Support

We can reduce your telephone costs and more importantly provide you totally flexible working enabling you to answer your phone anywhere in the world..

On-site Support& Training

We can provide on-site staff for support & training from half-day to full time or resident on a specific day each week.

Tagmin 3rd Party Support
& On-Site Additional Training

We have nearly 5-years 'Super User' experience with Tagmin and can provide additional on-site training for existing or new members of staff.

  • Client Management

  • Contact Management

  • Invoicing

  • Calendar Managment

  • Tagmin Mobile Phone App

  • Client Statements & Reports

  • Creating Email Templates

  • File Management

  • Customisation

  • Agency Website/Tagmin Integration

Telephone Number Portability

answer your phone in any location

The increasing costs of renting offices often results in office moves and changes of telephone number. Our solution lets you take your number with you and can reduce your ongoing telephone charges.

Cloud Based Telephones

Our cloud based telephone service provides total flexibility and enables you to have staff working in remote offices or from home, as if they were sat right next to you. We can even provide numbers in the USA, Australia and Canada and multiple locations in around the UK.

Shared Telephone Directory

We can provide a shared telephone directory for all phone users that even updates from your Tagmin contacts. See who is calling before you answer the phone.

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Click to dial!

We can provide a ‘click to dial’ facility enabling you to simply mouse click a contact telephone number on your screen to dial them from your desk phone..

Our customers love the service we provide

Here's what some of them have said

I have worked with Matt one on one in the office and he’s very calm, organised and efficient. His knowledge of Tagmin is a godsend and save a lot of time when coming into a new office environment. He’s great at dealing with the actors and figuring out the important and non-important issues.I wouldn’t hesitate to have him work with me again in the future.
Sharon Henry
Sharon Henry Management
Paul and Matt have been instrumental in helping us upgrade our way of working with the use of Tagmin and Microsoft Outlook on a daily basis. It is fast, efficient and enables us to get so much more work done. Paul is patient, professional and will talk through any problem we might be experiencing with the new technology. He is also on hand at any time to pass on his expertise. Matt has helped enormously in upgrading our computer system and is also patient, friendly – and nothing is too much trouble. A great team to have on your side.

We highly recommend Support For Agents – It is a must for all Agents !

Elaine Murphy
Elaine Murphy Associates
Thank You , your on-site training with Tagmin and Self-Tape Video editing has been invaluable
Patrick Hambleton
Patrick Hambleton Managment
Matt Butcher worked with me in the office in August for Summer Holiday cover. I wanted to let you know how genuinely fantastic he was. He was excellent with our clients and Casting Directors and Producers- calm, warm, organised and totally committed to doing a good job. Matt has a first rate telephone manner and skilled with Tagmin and uploading self-tapes etc. He was an absolute pleasure to have in the office and I wouldn't hesitate to have him back again as my first choice.
Emma Bloomfield
Bloomfield Welch Management
Your expertise in our video productions of recent years has not only saved us £10's of £1,000's of pounds but also provided us with new innovative ideas. Thank You. highly recommended.
Nigel Townsend
Producer - Theatre of Debate
Thank you for not only introducing me to Tagmin but also for providing some fantastic additional ongoing training, it saves me hours of work.
Emma Engers
Emma Engers Associates
Your skills and patient manner have proved invaluable. We have saved many hours of admin work each week since you introduced us to a 'paperless office'. Thank you for the continued remote support it has proved invaluable.
Graham Anderson
OP Performance
Always professional with a level of integrity unheard of in tis business.Paul's help has proved to be a godsend. Being able to answer the phone in multiple locations is amazing, I don't know how we managed before.
Susan Roberts
SRA Agency

Please Get in Touch

  • 020 7183 4510

  • help at supportforagents dot com
    (it’s written like this to avoid spam)



If your call is urgent please dial the emergency out of hours number

Our usual business hours are:

Monday7:00 AM — 7:30 PM
Tuesday7:00 AM — 7:30 PM
Wednesday7:00 AM — 7:30 PM
Thursday7:00 AM — 7:30 PM
Friday7:00 AM — 7:30 PM
Saturday9:00 AM — 5:00 PM
Sunday10:00 AM — 4:00 PM

Nice to e-meet you